Amman Airport FAQs

1. What time should I check in for my flight?
Check-in desks open 3 hours before departure. Passengers are strongly advised to arrive at least 2 hours before a scheduled flight and 3 hours before a charter flight to complete check-in and security procedures.

2. Is there free Wi-Fi at the airport?
Yes, free wireless internet access is available throughout the terminal, especially in the departure level near the restaurants.

3. Are there ATMs and currency exchange services at the airport?
Yes, several ATMs are located in the arrivals area, and there are money exchange offices in both arrival and departure levels.

4. What are the transportation options from the airport to Amman?
You can use the Sariyah Express bus (about 3.3 JOD, every 30–60 minutes), official airport taxis (fixed fares, about 22–25 JOD to Amman), car rentals, and private transfers.

5. Is there luggage storage at the airport?
No, the airport does not provide luggage storage facilities.

6. Where can I eat at the airport?
Food and beverage outlets are available on the Departures Level (third floor) and at various locations across the terminal. Options for meeters and greeters are on the Arrivals Level.

7. Are there accessible facilities for people with disabilities?
Yes, the airport offers accessible elevators, escalators, restrooms, and designated parking spaces. Elevators have Braille signage and raised numbers.

8. Where can I park my car and what types of parking are available?
The airport offers Economy, Premium, and Premium VIP parking. Economy is recommended for long stays, while Premium and VIP are closer to the terminal for short stays or drop-offs.

9. Is there a hotel near the airport?
Yes, the Amman Airport Hotel is located within 5 minutes of the terminal and is open to all travelers.

10. Can I get a visa on arrival at Queen Alia International Airport?
Most nationalities can obtain a visa on arrival for a fee (currently 40 JOD). Some nationalities require prior approval or a visa from a Jordanian embassy.

11. Are there smoking areas at the airport?
Yes, designated smoking lounges are available in both Arrivals and Departures levels for passenger convenience.

12. How do I access flight information?
Flight information is displayed on monitors in the Arrivals and Departures halls and is also available online on the airport’s website.

13. Are there self-check-in kiosks?
Yes, self-check-in kiosks for Royal Jordanian, Saudi Arabian Airlines, and Gulf Air are located in the check-in area.

14. What is the baggage allowance and can I bring a carry-on?
Baggage allowance policies vary by airline. Passengers should check with their airline for specific rules regarding checked and carry-on baggage.

15. Is duty-free shopping available at the airport?
Yes, duty-free shops are open for both arriving and departing passengers, offering a wide range of products