Amman Airport Terminal Map
QAIA Airport or Amman Airport has a single terminal, serving the 7 million passengers per year, and being able to handle up to 12 million passengers.
The terminal was opened in March 2013 in order to give a better experience to passengers and giving a capacity of 9 million passengers. From 2014 to 2016 an expansion was made, increasing the capacity up to 12 million passengers.
Amman Airport Terminal has a couple of piers: South Terminal 1 and North Terminal 2.
Levels
Queen Alia Airport consist of the following levels:
Level 1: Arrivals level. It holds the arrivals area and the baggage claim area and a duty free shop.
There is also the public area with retail shops, services (such as Banks, Prayer Room) and restaurants. Other services: car rentals, offices, banking facilities, bookshop, market, duty-free shops and baggage carousels.
Level 2: Departures level. Divides travellers between Jordanian passengers (E gates) and International passengers. There are not many facilities in this level: passport control, security check, duty-free area, access to gates, currency exchange, food and drink amenities.
Level 3: Departures level. It has the passport control, access to departures gates and a lot of different services. It has the duty free area, several restaurants and bars, some retail shops, a pharmacy, a kids play area, a prayer area or departure gates among others.
Level 4: Lounges. This level just hosts the four lounges of Amman Airport.
Services
The following services are available at Amman Airport:
- Banks
- ATMs
- Car rental booths
- Information desks
- Offices
- Bookshops
- Currency exchange
- Pharmacy
- Duty Free Area
- First aid assistance
- Spa
- Several Restaurants and Cafes
- Children’s play area
- Free WiFi connection
- Prayer Rooms
- Charging stations
See more services here.
Airport lounges
Amman Airport has at their passengers’ disposal the following lounges:
- Zain Lounge: Location: Central Area, Departures, 4th level.
- Royal Jordanian Lounge: Location: Central Area, Departures, 4th level.
- Crown Lounge: Location: Central Area, north departure gates. Available services: Showers. Opening hours: 24 hours.
- Petra Lounge: Location: North pier, Departures, Entrance 1. Available services: Showers. Opening hours: 24 hours.
Purchase your access ticket here.
Airport Hotel
Amman Airport counts with an Airport Hotel located at the Arrivals Hall, in the Luggage Area. Opening hours: 24/7. Contact: +962 6 4451000 | ayasin@noorinvestment.com
Four Seasons Hotel
Location: Arrivals Hall, luggage area.
Opening hours: 24/7
Contact: +962 6 5505555 | reservations.amm@fourseasons.com
Useful information
Information desks are available 24/7:
- South Terminal 1: +962 6 4451739
- North Terminal 2: +962 6 4453187