Amman Airport Terminal Map

QAIA Airport or Amman Airport has a single terminal, serving the 7 million passengers per year, and being able to handle up to 12 million passengers.


The terminal was opened in March 2013 in order to give a better experience to passengers and giving a capacity of 9 million passengers. From 2014 to 2016 an expansion was made, increasing the capacity up to 12 million passengers.


Amman Airport Terminal has a couple of piers: South Terminal 1 and North Terminal 2.



Queen Alia Airport consist of the following levels:


Level 1: Arrivals level. It holds the arrivals area and the baggage claim area and a duty free shop.

There is also the public area with retail shops, services (such as Banks, Prayer Room) and restaurants. Other services: car rentals, offices, banking facilities, bookshop, market, duty-free shops and baggage carousels.


Level 2: Departures level. Divides travellers between Jordanian passengers (E gates) and International passengers. There are not many facilities in this level: passport control, security check, duty-free area, access to gates, currency exchange, food and drink amenities.


Level 3: Departures level. It has the passport control, access to departures gates and a lot of different services. It has the duty free area, several restaurants and bars, some retail shops, a pharmacy, a kids play area, a prayer area or departure gates among others.

Level 4: Lounges. This level just hosts the four lounges of Amman Airport.




The following services are available at Amman Airport:

  • Banks
  • ATMs
  • Car rental booths
  • Information desks
  • Offices
  • Bookshops
  • Currency exchange
  • Pharmacy
  • Duty Free Area
  • First aid assistance
  • Spa
  • Several Restaurants and Cafes
  • Children's play area
  • Free WiFi connection
  • Prayer Rooms
  • Charging stations

See more services here.



Airport lounges

Amman Airport has at their passengers’ disposal the following lounges:


  • Zain Lounge: Location: Central Area, Departures, 4th level.
  • Royal Jordanian Lounge: Location: Central Area, Departures, 4th level.
  • Crown Lounge: Location: Central Area, north departure gates. Available services: Showers. Opening hours: 24 hours.
  • Petra Lounge: Location: North pier, Departures, Entrance 1. Available services: Showers. Opening hours: 24 hours.


Purchase your access ticket here.



Airport Hotel

Amman Airport counts with an Airport Hotel located at the Arrivals Hall, in the Luggage Area. Opening hours: 24/7. Contact: +962 6 4451000 |


Four Seasons Hotel

Location: Arrivals Hall, luggage area.

Opening hours: 24/7

Contact: +962 6 5505555 |



Useful information

Information desks are available 24/7:

- South Terminal 1: +962 6 4451739

- North Terminal 2: +962 6 4453187