Amman Airport - Queen Alia International Airport Informational Guide to Queen Alia International Airport - QAIA (AMM) - Non Official

Amman Airport Terminal

Queen Alia International Airport - QAIA (AMM) is the main gateway to Amman, the capital of Jordan, handling both domestic and international flights.

Amman Airport has a single terminal, serving more than 7 million passengers per year and able to handle up to 12 million passengers.

The terminal was opened in March 2013 in order to give a better experience to passengers and granting capacity for 9 million passengers. From 2014 to 2016 an expansion was made, increasing its capacity to 12 million passengers.

Amman Airport Terminal has a couple of piers: South Terminal 1 and North Terminal 2.


Amman Airport Terminal consists of the following levels:

Level 1: Arrivals level

It holds the arrivals, the baggage claim area and a duty free shop.

There is also the public area with retail shops, services (such as Banks and Prayer Room) and restaurants.

Other services: Car rentals, offices, banking facilities, bookshop, market, duty-free shops and baggage carousels.

Level 2: Immigration

This level divides travellers between Jordanian passengers (E gates) and International passengers.

There are not many facilities in this level: Passport control, security check, duty-free area, access to gates, currency exchange, food and drink amenities.

Level 3: Departures level

It handles departures, with the passport control, access to departures gates and a lot of different services.

It has the duty free area, several restaurants and bars, some retail shops, a pharmacy, a kids play area, a prayer area or departure gates among others.

Level 4: Lounges

This level just hosts the four lounges of Amman Airport.


- Banks
- ATMs
- Information desks
- Offices
- Bookshops
- Currency exchange
- Pharmacy
- Duty Free Area
- First aid assistance
- Spa
- Several Restaurants and Cafés
- Children’s play area
- Free Wi-Fi connection
- Prayer Rooms
- Charging stations

See more services here.

Amman Airport Hotel

Amman Airport Hotel is just located at 5 minutes from Queen Alia International Airport premises, that is why offers free 24-hour shuttle and meet and greet service to its customers from the airport.

It stands for a 4-star hotel equipped with 304 rooms and suites and some of the following services: Valet parking, airline office, transportation services, shopping arcade, souvenir shop, business center, car rental desk, free Wi-Fi, gym, among others.

Check-in time: 01:00 pm

Check-out time: 12:00 pm.

For further information regarding booking, fares, etc., please contact at +962 6 4451000 or check its website.


Petra Lounge: Main Terminal, North Pier, opposite Gates 208 and 210. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones, Smoking area. 

Services upon payment: Showers, Private rooms, Conference rooms.

Royal Jordanian Crown Lounge: Main Terminal, fourth level. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers, Smoking area. Contact: +962 06 479 3240

Purchase your pass to Amman Airport lounges